We ship via United States Postal Service. Merry Beth Myrick Designs pieces are made-to-order and will ship within 10 business days of your purchase. All Hardwear Merry items will ship within 2 business days.
We cannot issue refunds, but we are happy to exchange or adjust your jewelry for fit. To be eligible for an exchange, your item must be unused and in the same condition that you received it.
If you wish to exchange an item that you received as a gift, we are also happy to issue a gift card for the value of your item. Once the returned item is received, a gift card will be sent to you.
If you need to exchange an item, send us an email at firstname.lastname@example.org and send your item to 1612 Holly Street, Nashville, Tennessee 37206.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.